Being a baggage operator at an airport is the only job you can be just "ok" at and it's perfectly fine. People get upset when they don't get their bags, but they really don't and can't do anything about it. "Your bags aren't here, we are sorry for your inconvenience." And people just have to be ok with that. I mean what really can you do? Where did the bag go? And you know that every person you talk to has no clue who actually moved your bag from point A to B. So you really are fucked. You can't go to a bank and ask for your money in your account and they say; "We don't know where it is, but we'll get it back to you when we find it."